We've got your back.

Stuck? Found a bug? Just want to say hi? A human answers every email.

Email support

We usually reply within 48 hours, often much faster.

cachesweeper.support@gmail.com

Quick fixes

Chrome

Nothing happens on chrome:// pages

That's Chrome, not a bug. Extensions can't run on Chrome's own pages (chrome://, about:, the Web Store) for security reasons. Switch to any http:// or https:// tab and clear from there.

Shortcut

Change the keyboard shortcut

Head to chrome://extensions/shortcuts, find CacheSweeper, and set any combo you like. The default is Ctrl+Shift+X (Cmd+Shift+X on Mac).

Premium

Premium not activating

Open the extension's options page and re-enter your license key exactly as it appears in your Lemon Squeezy receipt. Still stuck? Email us with your receipt and we'll sort it out.

Looking for something else? The FAQ covers permissions, profiles, what gets cleared, and what never gets touched.